I have been with the company for more than 17 years, I never changed because I have never had any issues with them until now. They increased my premium without telling me, I understand that by law they don't need to tell me anything, but out of courtesy that would have been nice.
I ended up canceling my policy, I wrote a letter to my agent stating that I am going to cancel my policy and I put the date I wanted it canceled.
My agent Joshua Hoffscheider canceled my policy almost a month before the date I wanted it canceled. So, now I have a lapse in my record due to negligence on his part.
Product or Service Mentioned: Country Financial Auto Insurance.
Reason of review: i have a lapse in my record.
Preferred solution: Let the company propose a solution.
I liked: I liked the fact that my monthly was reasonable for 17 years.
I didn't like: Spiteful agent.