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Exchange, Refund and Cancellation Policy
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Value for money

I have been with the company for more than 17 years, I never changed because I have never had any issues with them until now. They increased my premium without telling me, I understand that by law they don't need to tell me anything, but out of courtesy that would have been nice.

I ended up canceling my policy, I wrote a letter to my agent stating that I am going to cancel my policy and I put the date I wanted it canceled.

My agent Joshua Hoffscheider canceled my policy almost a month before the date I wanted it canceled. So, now I have a lapse in my record due to negligence on his part.

Product or Service Mentioned: Country Financial Auto Insurance.

Reason of review: i have a lapse in my record.

Preferred solution: Let the company propose a solution.

I liked: I liked the fact that my monthly was reasonable for 17 years.

I didn't like: Spiteful agent.

Company wrote 0 public responses to the review from Mar 01, 2017.
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